Anointed University Worldwide

Professional Certification of Hotel Management and Hospitality

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About Course

The Professional Certification of Hotel Management and Hospitality program at Anointed University is designed to provide students with the knowledge, skills, and practical experience needed to excel in the dynamic and fast-paced hospitality industry. The program focuses on developing professionals who can effectively manage hotel operations, provide exceptional guest experiences, and lead teams min a diverse and customer-centric environment. The curriculum integrates theoretical foundations, practical applications, and industry-specific knowledge to prepare graduates for leadership roles in hotels, resorts, event management companies, and other hospitality settings. This course outline provides a comprehensive overview of the curriculum for the Professional Certification of Hotel Management and Hospitality program.

Course Objectives:
1. To develop a deep understanding of hotel management principles and practices.
2. To acquire practical skills in front office operations, housekeeping, food and beverage
management, and event planning.
3. To cultivate exceptional customer service and guest experience management.
4. To enhance leadership and team management skills in a hospitality context.
5. To apply ethical considerations and professional standards in hotel management.
6. To promote ongoing professional development and growth in the hospitality industry.

Course Delivery:
The Professional Certification of Hotel Management and Hospitality program at Anointed University is primarily delivered through a combination of on-campus instruction, practical experiences, and industry internships or practicum. On-campus sessions provide opportunities for face-to-face instruction, seminars, and collaborative projects. Practical experiences are conducted through internships or practicum in hospitality settings, allowing students to apply their knowledge and skills in real-world scenarios.

Course Duration:
The Professional Certification of Hotel Management and Hospitality program is designed to be
completed in approximately 6-12 months of full-time study. Part-time options are available for
students who require a more flexible schedule.

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What Will You Learn?

  • 1. Core Courses:
  • - Introduction to Hotel Management and Hospitality
  • - Front Office Operations and Management
  • - Housekeeping and Facilities Management
  • - Food and Beverage Management
  • - Event Planning and Management in Hospitality
  • 2. Specialization Courses (choose a minimum of three):
  • - Hotel Sales and Marketing
  • - Revenue Management and Pricing Strategies
  • - Restaurant Management
  • - Hospitality Human Resource Management
  • - Sustainable Tourism and Environmental Practices
  • - International Hospitality Management
  • 3. Elective Courses (choose at least two):
  • - Customer Relationship Management in Hospitality
  • - Hospitality Financial Management
  • - Strategic Leadership in the Hospitality Industry
  • - Hospitality Technology and Innovation
  • - Destination Management and Tourism Development
  • - Cross-Cultural Communication in Hospitality
  • 4. Professional Development Workshops:
  • - Customer Service Excellence in Hospitality
  • - Effective Communication and Interpersonal Skills in the Hospitality Industry
  • - Problem-Solving and Decision-Making in Hospitality
  • - Team Building and Leadership in Hospitality
  • - Ethical Considerations in Hotel Management
  • 5. Internship or Practicum:
  • - Supervised Practical Training in a Hospitality Setting
  • - Hands-on Experience and Skill Development
  • 6. Capstone Project:
  • - Applied Hotel Management and Hospitality Project
  • - Presentation and Evaluation

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